Content Delivery Sales - Content Delivery Services Q and A

Content Delivery Q&A

What is Content Delivery Service?

A content delivery service allows for the replication (cache) of electronic media in multiple servers across a distributed network. Files are delivered locally to end users from the nearest server, thereby increasing speed of delivery. Files can be streamed or downloaded safely and efficiently without buffering or associated bottlenecks.

What is a Content Delivery Network?

CDN is the technology that assures content transfer quality and accelerates content delivery by distributing content to servers in key locations on the Internet, and by transferring the latest content to the recipient using the shortest path. our CDN service features comprehensive technology and know-how of not only the infrastructure, such as the servers and networks, but also content security, authentication and multi-session transfer technology.

What are some Real Usage Examples for Content Delivery?

Steaming Service:
- Live Broadcast of the 2002 Presidential Election
- Live Streaming of the 2002 and 2006 FIFA World cup final matches
- Live Streaming of the 2006 World Cyber Games
- Live Streaming of Korea team's games at the 2006 World Baseball Classic
- Online Gaming platform service for Nexon, Live Universe and Quarterlife

Digital Download Service:
- Large volume installation and patch file download service for gaming sites
- High resolution eLearning content
- Downloadable navigation maps
- Background music download service
- Large capacity file transfer for documents, security programs and public downloads

Content Caching Service:
- Image caching for sites such as Ebay, Toyota and Shaklee Corporation
- User generated content sites such as Quarterlife.com and LiveUniverse
- Large MLS and Real Estate Portals

What Elements Can we Outsource to Content Delivery Sales?

Server Hosting
This service includes exclusive leasing of one or more servers by the customer, installation on our rack, and using our Internet line.

Server Parking
This service includes the installation of customer-owned servers on a shared rack and connecting them to our Internet line.

Co-Location
This service includes installing the customer system in an IDC with a complete power, temperature/humidity and firefighting system, and then sharing the Internet line.

Security Management
This service includes remote operation and monitoring of the customer¡¯s information security solution from the control room, to take timely countermeasures in the event of problems.

Technical Support
This service involves our professionals performing server-related tasks, such as server SW installation, configuration, or data migration for customer.

Operation Management
This service is the operation of the customer's system, and includes stable system operation, prompt problem recovery, system diagnosis and consulting.

Global Communications Group Q&A

What are your Customer Service hours?
The service providers operate 24x7, 7 days a week. If you need to reach our headquarters office, we are available between 8am to 5pm MST.

How will I be billed?
We represent multiple companies and have negotiated competitive rates with each. You will be billed for the services you use by the underlying service provider.

Why should I work with GCG instead of the Carrier directly?

Service. When you need help, we're only a phone call away, and you won't be sitting on hold waiting for us.
Rates. We have negotiated pricing for services. In most cases, our rates are lower than those offered directly through the carriers providers.
Choice. As a Master Agent representing different carriers, we work with you closely to choose the services that fit your requirements.
Additional Telecom Services. Please utilize us for your office internet, voice, and data service needs
Experience. Global Communications Group endeavors to be at the forefront of the technology. Our professional consultants have worked directly for major carriers over the past twenty five years implementing telecom services and supporting small, medium, and large business accounts.